Assistant Account Manager-Commercial Lines Emphasis


High school or equivalent work experience.

Minimum of 6 months prior Commercial Lines experience.

Active Property and Casualty Insurance License.

Prior experience with Applied’s TAM software is a plus.

Candidate must have the following:

  • Exceptional verbal and written skills.
  • Ability to work well in a team environment yet work independently
  • Be very detail oriented and have strong organizational skills
  • Customer Service focused
  • Positive attitude with strong desire to assist others


  • Process daily mail and distribute accordingly
  • Process daily deposits
  • Set up Incoming Quote Requests
  • Maintain PL/CL spreadsheet
  • Update carrier and producer information in TAM
  • Process commercial line new business, renewals, endorsements, cancellations, and rescissions in TAM, reviewing for accuracy and forward accordingly.
  • Follow up on unsold proposals and expired policies and document accordingly
  • Process certificates of insurance, verifying insurance requirements in client contracts to ensure compliance.
  • Follow up on underwriting requests
  • Manage daily suspense activities and document all interaction between clients, agents, staff, and self.
  • Assist Account Managers as needed
  • Update agency documentation as needed


  • Process personal line new business, renewals, endorsements, cancellations, and rescissions in TAM, reviewing for accuracy and forward accordingly.
  • Other duties as assigned by the V.P. of WRC Agency Inc.

Job Description: Assistant-Account-Manager-Commercial-Lines-Emphasis-5-2018
To Apply: Attach resume in box below, or email to

Executive Assistant

REQUIREMENTS:  High school diploma, GED or equivalent work experience. Prior experience as an Executive Assistant, Administrative Assistant or similar position required. Prior supervisory experience preferred.

This position involves the handling of private and confidential information. It is expected that the employee will treat that information as private and confidential in accordance with the expectations and guidelines outlined in the WRC Employee Manual and any similar departmental guidelines.


Provides support to the senior leadership of 1st Auto with primary areas of responsibility including, but not limited to:

General duties:

  • Administrative duties such as mail processing, document management, preparing and sending documents and correspondence, preparing materials for presentations, and updating departmental manuals and documents. Maintain current documentation of this position’s processes and procedures.
  • Maintain and organize records of 1st Auto including log of OCI and other complaints; litigation log; shared departmental resources on the network and in SharePoint; schedule of review of departmental manuals and marketing materials; and regulatory and forms filings.
  • Notarize work-related documents. Accept service of Summons & Complaints naming 1st Auto.
  • Work cooperatively with Corporate Communications staff. Common areas of coordination are newsletters, mass e-mails, website notices, posting updated documents on the website, website meeting invitations and registration, and branding and marketing materials.
  • Plan and organize company events and staff travel upon request.
  • Assist staff in registering for approved continuing education and related exams. Assist staff in preparing expenses for payment or reimbursement.

Marketing support:

  • Agency/agent: Licensing; maintenance of 1st Auto’s agency and agent records; prepare reports as requested/directed; provide website support and administration (set up users; passwords; and navigation).
  • Agent meetings: Plan for agent meetings including hotel/conference room booking and filing/documentation of continuing education credits.
  • Manage inventory of marketing materials including flyers and branded trinkets.
  • Manage co-op advertising program.

Operational support:

  • Run, maintain, and post/distribute routine operational reports as scheduled or requested.
  • Prepare the state department of insurance regulatory and forms filings.

Other duties as assigned.

Required Skills

Work experience as an Executive Assistant, Administrative Assistant or similar position.

Proficient in Microsoft Office Products:

  • Word: creating, updating letters, forms and templates, creating tables, formatting including setting and modifying tabs/indents, outlines, table of contents, headers/footers, and page numbers.
  • Excel: creating and updating spreadsheets: adjust cell size, rolling column headers, multiple pages, creating and modifying formulas, importing data into a spreadsheet and creating tables and reports.
  • Outlook: receiving and sending e-mails with and without attachments, exporting e-mails and attachments as one document as well as multiple documents.

Typing Speed:  minimum 65 wpm, 95% accuracy.

Excellent verbal and written communications skills, including the ability to proof/edit own work.

Excellent organizational and time management skills.

Additional Skills:  (preferred)

Executive Assistant experience.

Supervisory experience.

Ability to create Excel pivot tables.

Ability to use the mail merge features of Outlook and Word.

Familiarity with property & casualty insurance terms.

Job Description: 1st Auto Exec Admin JD 052018
To Apply: Attach resume in box below, or email to



The WRC Group is very proud of the benefits we offer our employees:

  • Health Insurance (HMO with UW Health or PPO)
  • Flexible working hours with a 35 hour work week
  • 8.5 Paid Holidays
  • 401K Plan with excellent company match
  • Identity Theft Insurance
  • Flexible Spending Plan
  • Dental Insurance
  • Vision Insurance
  • Short & Long Term Disability and AD&D
  • Continuing Education
  • Sam’s Club or Costco Membership Reimbursement
  • Oil Change Discount Program
  • Wellness Program, including on-site fitness room, chair massages, and Lunch & Learns
  • Employee Assistance Program
  • Employee Referral Bonus Program

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