Looking Ahead to the New Year
By Sara Mohrbacher, Vice President – WRC Agency
We survived 2021 and are speeding through the first quarter of 2022. Last year showed us that many industries are understaffed, including our carriers and their underwriters. Staff shortages can lead to periodic delays in getting proposals turned around, but when we receive all the needed information up front, it accelerates the process.
You can find a list of the information we need when quoting a new piece of business here.
Thank you for your patience. Our team is doing everything we can to respond quickly and efficiently to all of you. You are the reason we exist.
WRC Agency had one role change last fall, as we said goodbye to Chrissy Kretchmar and welcomed Jessica Eaton as a new Commercial Lines Manager. Jessica came to us from Henry County Mutual and is working from home. You can get to know Jessica better here.
Our team has been working diligently to upgrade our agency management system, which will allow us to enhance client service. We greatly appreciate your patience as we iron out any remaining details.
We are currently in what we hope to be the final stage of setting up the portion of the system that will give agents the ability to log in and view your clients’ policy information, submit changes, print ID cards and upload documents. All policy information won’t be available immediately, but we will roll out information as it becomes available. Special thanks to the agencies who are participating in the pilot. Stay tuned for exciting updates on this project!
I encourage you to reach out and tell us how we can assist you in growing and serving your clients. If there are coverages or carrier products that you would like to learn more about or if you would like additional training on certain topics, please contact any member of our WRC Agency team with your requests. If you are not yet using WRC Agency, please consider giving us a try. We have a number of markets for both your personal and commercial lines clients.
We appreciate our partnership and enjoy working with every one of you.