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Careers

Production Room Clerk

Posted: September 13, 2017

EDUCATIONAL REQUIREMENTS:

High school or equivalent work experience

GENERAL DUTIES:

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Work with other Production Room Clerk to maintain day to day coverage of tasks
  • Prepares documents for efficient scanning and indexing into OnBase
  • Review scanned documents for accuracy and quality
  • Upload premium payments daily and reconcile with bank deposit
  • Import Agency sweeps daily
  • 1st Auto change request processing
  • Sort incoming mail by identifying the specific business area
  • Prepare outgoing mail and print jobs – 1st Auto policy print jobs, 1st Auto agent mail
  • Support Special or monthly/quarterly mailings
  • Back scanning of paper documents , Records Management, and data entry project support
  • Filing, copying, and any other general office projects or other Admin related functions
  • Provides Reception area and phone coverage support
  • PAS System testing
  • Other duties or projects as assigned by Vice President 1st Auto Underwriting

Job Description: Production Room Clerk
To Apply: Attach resume in box to the right, or email to hr@thewrcgroup.com

Business Systems Analyst

Posted:

PRIMARY RESPONSIBILITIES:

  • Act as subject matter expert for WRC business units
  • Overseeing and assisting with testing including regression testing
  • Develop comprehensive end to end test cases at the application and multi-application levels
  • Document current processes
  • Write technical procedures and documentation for the applications including operations, user guide, etc
  • Serve as a liaison and facilitator with the users to track additional requirements and features.
  • Investigate and resolve application functionality related issues and provide first and second level support and troubleshooting for systems issues, users change requests, and work with SME’s & vendor to resolve them
  • Provide environment configuration and development support for Onbase document management system.
  • Evaluate current systems and processes in all departments and assist with the development of workflows
  • Additional duties as assigned

EDUCATIONAL/SKILLS REQUIREMENTS:

  • Bachelor’s degree or equivalent work experience
  • 5+ years of associated work experience
  • Understanding of information technology and business concepts
  • Application development experience
  • Preferred knowledge of SQL databases
  • Preferred knowledge of .Net, or other programming languages
  • Preferred knowledge of OnBase Document Management System
  • Experience managing change
  • Practical experience of continuous improvement methods and techniques
  • Ability to explain technical details
  • Strong analytical and problem solving skills
  • Excellent English verbal and written communication skills.
  • Knowledge of insurance systems and concepts
  • Experience in the development and implementation of standards, procedures and guidelines to support operational processes

Job Description: Business Systems Analyst_WRC 092017
To Apply: Attach resume in box to the right, or email to hr@thewrcgroup.com

Business Systems Analyst

Posted:

PRIMARY RESPONSIBILITIES:

  • Overseeing and assisting with testing including regression testing.
  • Develop comprehensive end to end testing cases at the application and multi-application levels.
  • Document current processes.
    • Write technical procedures and documentation for the applications including operations, user guide, etc.
  • Serve as a liaison and facilitator with users to track additional requirements and features.
  • Investigate and resolve application functionality related issues and provide first and second level support and troubleshooting for systems issues, users change requests, and work with SME’s and vendor to resolve them.
  • Provide application development and environment configuration support for a Policy Administration System.
  • Evaluate current systems and processes in all departments and assist with the development of workflows.
  • Additional duties as assigned.

EDUCATIONAL/SKILLS REQUIREMENTS:

  • Bachelor’s degree or equivalent work experience
  • 5+ years of associated work experience
  • Understanding of information technology and business concepts
  • Application development experience
  • Preferred knowledge of SQL databases
  • Preferred knowledge of .Net, Java or other programming languages
  • Practical experience of continuous improvement methods and techniques
  • Ability to explain technical details
  • Strong analytical and problem solving skills
  • Excellent English verbal and written communication skills.
  • Knowledge of insurance systems and concepts
  • Experience in the development and implementation of standards, procedures and guidelines to support operational processes

Job Description: Business Systems Analyst-1st Auto 092017
To Apply: Attach resume in box to the right, or email to hr@thewrcgroup.com

Administrative Assistant/Bookkeeper – Accounting

Posted:

Requirements and Qualifications:

High school diploma or equivalent work experience.
Accounting or book keeping experience a plus.

Essential Duties/Responsibilities: 

  • Prepare company drafts in EAS
  • Responsible for outstanding check letters
  • Responsible for Record Retention for department
  • Prepare and file 1099’s
  • Send W-9 forms and update vendor information
  • Responsible for positive pay
  • Process monthly billings to mutual clients
  • Follow up on outstanding billings
  • Handle NSF voids and stop pays for all companies
  • Maintain daily procedures for accounting department
  • Knowledgeable in Microsoft Excel and Outlook
  • Other duties as assigned by Controller or Vice President of Finance

Job Description: Accounting Administrative Assistant/Bookkeeper 082017
To Apply: Attach resume in box to the right, or email to hr@thewrcgroup.com

Administrative Assistant – Human Resources

Posted:

Job Summary: This position is responsible for performing general administrative and clerical duties in support of the Human Resources Manager; preparing payroll; orienting new employees; gathering issues and assisting in maintenance of all Human Resource functions and programs in the areas of employee relations, policy administration and records management; and administering employee benefit programs, working directly with carriers.  The position is constantly involved with highly confidential information.

Essential Duties/Responsibilities

Provides support in recruiting process including scheduling interviews, placing postings on internal and external website, reviewing company benefits with candidates, employment screening (criminal background checks); drafting offer and hire letters; and coordinating with IS for new hire setup.

Enters information in ADP system and internal website regarding employee status changes, job title changes, benefits enrollment, etc.

Maintains effective day-to-day contact with employees and management to insure harmonious employee/company relationships.  Answers employee questions and serves as an information resource to employees regarding policies, compensation, benefits, and all other employee relations issues.

  • Maintain current job knowledge by participating in educational opportunities and reading professional publications.
  • Alternate preparation of payroll on a bi-monthly basis.
  • Assist employees with benefit questions and/or situations.
  • Maintain HR checklists and process employee events through HR checklists.
  • Monitor employee time off requests in ADP and enter in FMLA time for rolling calendar time reports to be sent to TASC.
  • Enter unpaid leave to payroll red folder by pay period.
  • Notify TASC of events for FMLA and COBRA.
  • Maintain group insurance carrier information (Unity, Delta Dental, UNUM, Empower, VSP, etc.) on carrier websites and through notice to carrier representatives.
  • Process monthly Delta Dental count and monthly VSP invoice for month end GL.
  • Process monthly UNUM invoices for payroll and accounting.
  • Assist with maintenance of Intranet.
  • Assist Human Resource Manager with company event planning.

Education/Skills Requirement

  • Proficient in Microsoft Word, Excel, and Outlook
  • Exceptional verbal and written communication skills
  • Excellent organizational and time management skills
  • Excellent interpersonal and communication skills
  • Strong attention to detail and accuracy
  • Ability to maintain confidentiality
  • Ability to use good judgment and logic
  • Basic knowledge of Human Resources practices and legislation (preferred)

Job Description: HR Administrative Assistant 082017
To Apply: Attach resume in box to the right, or email to hr@thewrcgroup.com

eLearning Specialist

Posted: August 22, 2017

Job Summary: Administer the eLearning strategy within the WRC Group. Tasks include develop eLearning curriculum, content development, instructional design, LMS management, and ongoing maintenance of eLearning programs.

Essential Duties/Responsibilities

  • Develop eLearning curriculum for both management and operational programs
  • Develops new eLearning training modules within the LMS platform
  • Maintain accurate records of eLearning training for all employees
  • Make recommendations on creative new delivery methods
  • Maintain schedule of all courses available
  • Create engaging lesson plans for eLearning training topics
  • Create digital evaluations to test competency of learning objectives

Education/Skills Requirement

  • Bachelor’s degree in Training and Development, Instructional Design or Organizational Development
  • Good understanding of Insurance processes
  • Minimum 3-4 years of experience creating eLearning courses, including storyboards and final produced modules preferably in the insurance industry
  • Expertise in Adobe Captivate & Camtasia or other eLearning software to build eLearning courses and demonstrations
  • Experience developing training materials in an insurance environment
  • Demonstrated expertise in eLearning instructional design and adult learning theory
  • Experience integrating with learning management systems including creating SCORM compliant files and troubleshooting SCORM compliance issues
  • Comfort with learning technologies (e.g., LMS, authoring tools, media editing tools, etc.)
  • Strong written and verbal communication, listening and presentation skills
  • Ability to work individually and in a team in a fast-paced environment

Job Description: ELearning Specialist 08-2017
To Apply: Attach resume in box to the right, or email to hr@thewrcgroup.com

Claims Administrative Assistant

Posted: August 8, 2017

1st Auto is seeking a Claims Administrative Assistant

Primary Job Duties:
*Processing incoming and outgoing mail.
*Taking first notice of loss and claims inquiry calls.
*Transcription and dictation.
* Filing, reports, correspondence.
* Operate standard office equipment.

Required Skills:
Minimum of 2 years work experience as Administrative Assistant or similar position.
Proficient in Microsoft Office products
Typing speed 65 wpm, 95% accuracy
Excellent verbal and written communications skills, including ability to proof/edit own work.
Excellent organizational and time management skills.

Educational Requirement:
* High school or equivalent work experience.
For a complete job description click here: Claims Admin Asst 8-2017
If you are interested in applying for this position, please email your resume to hr@thewrcgroup.com

The WRC Group sees their employees as one of their greatest assets. We are an organization with a culture that values life/work balance. Our goal is to provide our employees with the tools, guidance and education they need to succeed.

Benefits

The WRC Group is very proud of the benefits we offer our employees:

  • Health Insurance (HMO with UW Health or PPO)
  • Flexible working hours with a 35 hour work week
  • 8.5 Paid Holidays
  • 401K Plan with excellent company match
  • Identity Theft Insurance
  • Flexible Spending Plan
  • Dental Insurance
  • Vision Insurance
  • Short & Long Term Disability and AD&D
  • Continuing Education
  • Sam’s Club or Costco Membership Reimbursement
  • Oil Change Discount Program
  • Wellness Program, including on-site fitness room, chair massages, and Lunch & Learns
  • Employee Assistance Program
  • Employee Referral Bonus Program

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