Liability Claims Representative (Limited Term)

Company Overview

WRC provides a variety of insurance solutions for mutual insurers and consumers. We are currently looking for an experienced Liability Claims Representative for our subsidiary, 1st Auto & Casualty. We offer a variety of flexible work schedules and options for working remotely (from Wisconsin, Illinois, Iowa, Missouri or Michigan) after initial training is completed.

Position Overview

Handles open liability claims involving injury, including:

  • Investigating, evaluating and handling injury claims to conclusion.
  • Documenting the claim file, preparing claim file status summaries, creating/updating claim documents and correspondence.
  • Timely, clear and professional communication with customers, agents and vendors.
  • Working within your authority to timely and appropriately resolve claims, and working with the management team on claims that exceed your authority.
  • Regular collaboration with teammates and the department.
  • Regular 1:1, open conversations with your manager to discuss your role, goals and development plan.

This is a part-time (20 hours/week), limited-term position.

Department Overview

  • Training to help you learn our processes and systems quickly.
  • Experience successfully working with adjusters on a seasonal or limited term basis.

About You

  • 5+ years liability claims handling experience including evaluating, negotiating and resolving injury claims. Personal/commercial auto liability experience preferred.
  • Strong customer service focus.
  • Good verbal and written communication skills.
  • Able to multitask, prioritize and manage time efficiently.
  • Able and willing to learn and collaborate.
  • AIC or similar designation preferred.

Application Process

To apply, upload your resume below.  Or send an email with your resume to and put the job title in the subject line.


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