Claims Representative – Experienced Auto

Company Overview

WRC provides a variety of insurance solutions for mutual insurers and consumers. We are currently looking for an experienced Claims Representative for our subsidiary, 1st Auto & Casualty Insurance Company. We offer great benefits, a variety of flexible work schedules and options for working remotely (from Wisconsin, Illinois, Iowa or Missouri) after initial training is completed.

Position Overview

Our claims representatives handle assigned claims with a focus on personal/commercial automobile liability claims. Personal/commercial automobile material damage claims may also be assigned. Handling claims includes:

  • Obtaining the facts of the claim and reviewing coverage.
  • Reviewing estimates, appraisals, police reports, medical bills and other documents.
  • Regularly reviewing and developing familiarity with a wide array of policy forms and endorsements.
  • Timely, clear and professional communication with customers, agents, vendors and attorneys.
  • Frequently making and receiving phone calls.
  • Working within your authority to timely and appropriately resolve claims, and working with the management team on claims that exceed your authority.
  • Using a variety of software to manage your work and document the claim file.
  • Active participation in a variety of team meetings and training.
  • Regular collaboration with teammates and the department.
  • Regular 1:1 meetings with your manager focused on your performance, goals and development plan.

Department Overview

  • A variety of available training to help you grow your adjusting skills and knowledge of the insurance industry.
  • Proven track record of developing interested employees’ knowledge and skills to help them prepare for lateral or advancement opportunities.

About You

  • Strong customer service focus.
  • Good verbal and written communication skills.
  • Able and willing to learn and collaborate.
  • Comfortable with a fast pace.
  • Able to multitask, prioritize and manage time efficiently.
  • 3+ years of experience handling personal/commercial automobile liability claims. Some exposure to multi-line claims handling for home, farm or commercial liability is preferred.

Application Process

To apply, upload your resume below. Or send an email with your resume to and put the job title in the subject line.

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