Reporting Claims

1st Auto's 1st Rate Service

1st Auto's Claims Department is staffed with trained professionals that provide you with prompt, fair, and courteous service. To monitor our service level, a postage-paid Customer Service Response Card is sent to policyholders that have a claim. 

Report a Claim

If you have an accident or loss, you may report a claim in one of the following ways:

  • Call our claims support staff at (800) 261-2886 or (608) 242-4505
  • Contact your agent

Glass Claims

  • Call (866) 375-9177...24 hours a day...7 days a week

NICB Fraud Reporting Hotline

Call 1-800-T-E-L-N-I-C-B (835-6422)

Locate an Agent