Accidents Happen...We Are Here To Serve You!

When an accident happens and your vehicle is damaged, you experience first-hand just how much you rely on it. Getting you back on the road after an accident is our top priority.

1st Auto offers a Direct Repair Program vehicle repair option. We have carefully selected auto repair shops based on their quality of work, timeliness of service, and our prior experience with them.

You are free to choose your own shop. Only you, the owner, has the authority to authorize repairs.

Three Easy Steps

1. Report your claim to your agent.
2. Choose a convenient shop from our Direct Repair Program shop list. Your claim will be sent electronically to your shop. The shop will submit an estimate for approval.
3. Drop your vehicle off for repairs. When it's ready for pickup, pay your deductible and that's it! Your repairs are guaranteed for as long as you own the vehicle.

If you do not find the shop of your choice on our list, report your claim and we will work with you to acquire an estimate, or set up a vehicle inspection and an agreed repair price.